FAQ
Towing FAQ
We contract with several different police agencies, and nearly all of them have different release procedures. We recommend calling our office and one of our staff members can direct you. When you come to our office we will require a Valid Driver’s License as well as proof of ownership, with whatever document the police agency requires. If you need to release your vehicle to your insurance company to pick up, you can download the vehicle release form from the tabs on our website and submit the form to global@vanlingen.com.
All of our locations are known as the most secure in the nation! Each facility has more than 20 video cameras that are monitored 24/7. Also, each member of our staff is background checked to ensure not only the safety of tour vehicle but you as well.
We offer towing and recovery services in the western United States, but generally service all areas 100 miles from Torrance, California. It is not uncommon for our trucks to be in Northern California, Arizona, or Nevada any given day. Our dispatch team can help get you a quote for any long distance needs you may have.
We accept Cash, ALL major credit cards, and verified cashier’s checks. Unfortunately we do not accept checks or virtual payments. You can download our credit card authorization form in the forms tab on our website for credit card payments on the go.
Yes! We have auctions every Wednesday at 10 AM. Our auctions take place at 2755 Lomita Blvd, Torrance CA 90505. You can view the vehicles the same day starting at 0830. All bidders are required to give a deposit that is either refunded at the conclusion of the sale or goes towards the purchase of the vehicle. Lastly, all vehicles must be paid for by 2PM the day of the sale, and only cash is accepted.
Our fleet consists of wheel lift, flatbed, medium duty, heavy duty, landoll, and rotator towing units. We have the capability to tow or recover ANY vehicle or commercial vehicle on the road. Give us a call if you have a unique situation and we can assist!
We have several ways you can contact us. You can call us at 310-370-4533, you can email us at global@vanlingen.com, you can submit a contact request on our website, or come in to one of our locations.he sale, and only cash is accepted.
Each towing or recovery job is different. Our dispatch staff is trained to quote jobs based on your descriptions. Give our dispatchers a call today for a quote on your towing, recovery, or transport needs.
Regardless if we are currently hiring or not, we ALWAYS accept applications. Click on the 'FORMS' tab at the top of the page, download our application, and email your resume with the application to ap@vanlingen.com.